← Back to Solutions & Services
USI Service · Technology

End-to-End Software & Hardware Solutions

The complete operational toolkit from one accountable partner — revenue-grade meters and AMI, handheld reading devices, thermal printers and POS, and the software platforms that tie them all together, backed by responsive local support.

Hardware Supply Software Platforms After-Sales Support
Operations center monitoring utility software and hardware systems on multiple screens
What This Service Covers

Metering Hardware & AMI Revenue-grade, field-proven

Handhelds & Printers Reading, rover & POS devices

Software Platforms UMS, Field++ & Pocket HR

Support & Maintenance Helpdesk, repairs & upgrades

USI support team assisting customers over headsets
Service Overview

The Complete Toolkit, From One Partner

For over 30 years, USI has supplied Philippine utilities with the complete operational toolkit — revenue-grade meters and AMI, handheld and rover reading devices, thermal printers and POS, and the custom software and integration work that makes them function as one system.

Buying hardware from one vendor, software from another, and support from a third means every problem becomes a finger-pointing exercise. With USI, the company that supplied the device also wrote the software running on it — so when you call, there's exactly one party responsible for making it work.

  • Proven in the Field Equipment and platforms already running daily operations at 50+ cooperatives across 10 regions.
  • Single Point of Accountability Hardware, software, and support under one roof — no vendor blame games.
  • Responsive Local Support A Philippine-based helpdesk and technical team that knows your setup because they built it.
How We Deliver

From Assessment to Long-Term Support

One engagement covers the whole stack — sized to your operation.

Needs Assessment

We review your operations, account volume, and existing equipment to determine what the right-sized stack actually looks like.

Solution Bundling

Meters, devices, printers, and software are packaged as one coherent solution — with one contract and one delivery commitment.

Deployment & Configuration

USI engineers install, configure, and connect everything — devices enrolled, software set up, data flowing end to end before sign-off.

Training

Your readers, tellers, and back-office staff are trained hands-on, on the actual devices and screens they'll use daily.

Support & Upgrades

Helpdesk, preventive maintenance, repairs, and software updates keep the whole stack current for years — not just until the warranty ends.

Who We Serve

One Partner for Every Scale

From small coops modernizing for the first time to utilities replacing aging fleets.

Electric Cooperatives

50+ partner coops in 10 regions

Private Distribution Utilities

Enterprise-scale deployments

Water Districts & Utilities

Metering & billing stacks

LGUs & Government Utilities

Procurement-ready packages
What You Get

Key Features & Deliverables

Everything a modern utility operation runs on.

Revenue-Grade Meters & AMI

Accurate, standards-compliant metering — from conventional meters to advanced metering infrastructure.

Handheld & Rover Devices

Ruggedized reading and service-order devices, supplied configured and ready for your routes.

Thermal Printers & POS

Field bill printing and teller/collection point-of-sale equipment that plug straight into your billing flow.

UMS Platform

USI's Utility Management System — billing, customer management, collections, and reporting in one back office.

Field++ & Pocket HR

Mobile platforms for field crews and employees — reading, service orders, attendance, and payslips in their pockets.

Helpdesk & Maintenance

Centralized support for inquiries, repairs, and service requests — one number to call for the entire stack.

Modernize Your Whole Operation With One Partner

Tell us where your operation stands today — we'll propose the complete stack, sized and priced for your utility.